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Privacy Policy

Last updated: December 17th, 2025

This Privacy Policy explains how Your New York Story ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit or interact with www.yournewyorkstory.com (the "Website").

Your New York Story is a tour operating business based in New York City, United States. This Privacy Policy is intended to comply with applicable U.S. privacy laws, including the New York SHIELD Act and the California Consumer Privacy Act (CCPA/CPRA), as well as, where applicable, the General Data Protection Regulation (GDPR).

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

 

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information You Provide

When you interact with our Website, contact us, or book a tour, you may voluntarily provide:
• Full name
• Email address
• Phone number
• Billing and payment information (processed by third-party payment providers via FareHarbor)
• Booking details and preferences
• Any information you submit through contact forms or email communications

1.2 Information Collected Automatically

When you visit the Website, we may automatically collect certain information, including:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Website
• Referring URLs

This information is collected using cookies and similar tracking technologies, including Google Analytics.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze Website traffic, and support Website functionality.

2.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Website to function properly
• Performance and Analytics Cookies: Help us understand how users interact with the Website, including through Google Analytics
• Functional Cookies: Remember your preferences

Google Analytics uses cookies and similar technologies to collect and analyze information about Website usage. Information generated by these cookies (including IP addresses and online identifiers) may be transmitted to and stored by Google on servers located outside New York State and, in some cases, outside the United States.

2.2 Cookie Consent

When you first visit our Website, a cookie banner will appear allowing you to accept or decline non-essential cookies, including analytics cookies used by Google Analytics. Where required by applicable law, Google Analytics cookies will not be placed unless you provide your explicit consent.

You may modify or withdraw your consent at any time through your browser settings or through any cookie preference tools made available on the Website.

3. How We Use Your Information

We use personal information for the following purposes:
• To provide and manage tour bookings and services
• To communicate with you regarding inquiries or reservations
• To process payments securely
• To improve our Website and services
• To comply with legal and regulatory obligations
• For marketing and promotional communications (where permitted by law)

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data based on one or more of the following legal grounds:
• Your consent (including consent for analytics cookies)
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests, provided such interests are not overridden by your fundamental rights and freedoms

5. Disclosure of Information

International Data Transfers (Google Analytics)

We use Google Analytics, a web analytics service provided by Google LLC. Google may process personal data (such as IP addresses and online identifiers) on servers located outside the European Economic Area (EEA), the United Kingdom, or Switzerland, including in the United States.

Where personal data is transferred outside the EEA, UK, or Switzerland, we rely on appropriate safeguards recognized under applicable data protection laws, including the European Commission’s Standard Contractual Clauses (SCCs) and supplementary technical and organizational measures implemented by Google.

We do not sell personal information. We may share your information with the following categories of third parties:
• Booking and Reservation Platform: We use FareHarbor to manage tour bookings, reservations, and related customer communications. Personal information you provide during the booking process is processed and stored by FareHarbor in accordance with its own privacy policy.
• Analytics Providers: Google Analytics
• Payment Processors: Payments are processed by third-party payment providers integrated with FareHarbor. We do not store full payment card details.
• Service Providers: Vendors that support Website hosting, email communications, and technical operations.
• Legal or Regulatory Authorities: When required to comply with applicable laws or legal processes.
All third parties are required to protect personal information and use it only for purposes consistent with this Privacy Policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.

8. Your Privacy Rights

8.1 U.S. Residents (Including California)

Depending on your state of residence, you may have the right to:
• Request access to personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of certain data processing activities

8.2 EEA, UK, and Swiss Residents

You have the right to:
• Access your personal data
• Request rectification or erasure
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise your rights, contact us using the details below.

9. Children’s Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Your New York Story LLC
New York City, NY, USA
Email: info@yournewyorkstory.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.

Appendix A – Cookie Banner & Preference Text

Initial Cookie Banner

We value your privacy
We use cookies to ensure the Website functions properly and to analyze traffic using Google Analytics. You may accept all cookies, reject non-essential cookies, or customize your preferences. For more information, see our Privacy Policy.

Buttons:
• Accept all cookies
• Reject non-essential cookies
• Customize preferences

Cookie Preferences Panel

Strictly Necessary Cookies (Always active)
These cookies are required for the Website to function and cannot be switched off.

Analytics Cookies (Google Analytics)
These cookies help us understand how visitors interact with the Website so we can improve performance. Data may be transferred to the United States subject to appropriate safeguards.

Toggle:
• Off by default (for EEA/UK/Swiss users)

Buttons:
• Save preferences
• Accept all cookies

Consent Withdrawal Notice

You can change or withdraw your consent at any time through your browser settings or via any cookie settings link available on the Website.